Skip to content


This endpoint is used to manage the KYC/KYB process for individual and business customers.

The Know Your Customer (KYC) or Know Your Business (KYB) service is a process in which various databases are referenced in order to verify a customer’s identity. The customer may or may not pass KYC/KYB right away. Identification document images and/or additional data may need to be uploaded (indicated by a “pending_step_up” status). If the verification process completes asychronously, expect a callback at the webhook URL endpoint that you included in the initial /akepa/identification request to notify you of whether the customer was approved or declined.

KYC/KYB can be performed multiple times for the same customer if desired. It is the client's responsibility to check the KYC/KYB status before requesting card or account products if necessary.

Note: For a business customer to pass KYB completely, each business representative listed in the customer initialization request must also pass KYC.